Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards by Patrick O'Keefe
My review
rating: 4 of 5 stars
Patrick does a great job of giving you all the details you need to create a successful online forum, from the why to the excruciatingly detailed how. Some chapters are good reference, but definitely read the first half before you create your own forums. I wish I had!
